deep listening: creating conversational agility

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Archive for June, 2017

deep listening: creating conversational agility

June 28th, 2017 by Jeanne Boyarsky

Deep Listening: Creating Conversational Agility Speaker: Brian Branagan See the list of all blog posts from the conference Reasons we don’t listen Want to speak Overwhelmed by details Bored Statistic: a third of projects fail because of poor communication and ineffective listening Project failure lingers as a source of agitation even when move on to […]

practical empathy – live blogging from qcon

June 28th, 2017 by Jeanne Boyarsky

Practical Empathy: unlocking the superpower Speaker: Pavneet Singh Saund @pavsaund See the list of all blog posts from the conference speaker’s blog: http://codingwithempathy.com Started by telling the story about the guy who broke the prod database on his first day on the job and how it was poorly handled. Compare with speaker mixing up two […]

managing millions of data services at heroku – live blogging at qcon

June 28th, 2017 by Jeanne Boyarsky

Managing Millions of Data Services @ Heroku Speaker: Gabe Enslein See the list of all blog posts from the conference AWS S3 failure February 28, 2017 – AWS S3 outage – pager duty failed to give message Down for about 6 hours Heroku recovered before everyone went to bed (10pm Eastern) Avoid failure by having […]