Tag Archives: usopen

2025 attempt to buy us open tickets

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Last year was the first year it was hard to buy US Open tickets. In 2023 and earlier, I would buy them after work during the American Presale, no problem. Ok fine, it’s going to be like Comic-Con where you have to buy them the second they become available. Here’s how that went.

Tuesday – American Express Presale

Sales start at 9am. I was on the site before that. Everyone on the site gets a random number. Mine was 3200. The number went down slowly to about 2200 (over about 40 minutes) and then flew down to zero. When I got in, I was able to see Grounds Passes for the day I wanted. I attempted to put it in my cart and it said they were no longer available. I repeated this a few times and then it stopped saying available at all.

I then went to buy my Ashe ticket for a different day. I made the mistake of using a different browser tab so back in the queue. (You can’t use multiple devices or multiple tabs.) It took less time to get to the front of the queue this time and I was a able to get a ticket. A big change this year is they just tell you the row number and not the seat number. Which is annoying because I want to be within a few seats of the aisle and not some random place in the row. After I paid, I got my actual seat number which turns out to be an aisle.

I paid with my american express card and was not prompted for a one time pass code texted to my cell. (This is important; remember this)

Friday – Public sale

I know they don’t release all the tickets during the presale so I tried again. I was on the Ticketmaster site before 9am. This time, I got number 19 in queue. Awesome. There were plenty of grounds passes for the day I wanted. (And plenty of resellers charging double price.) I put three official tickets in my card for myself and my friends. Great. I didn’t get that far on Tuesday.

I then went to pay. Where I get prompted for a one time PIN that “was texted to me.” It was not. I tried clicking resend a few times. No text. Unfortunately I didn’t have another credit card with me. Then my session timed out. I tried again (at 9:15am) and all the non-resale grounds passes were gone.

The future

The US Open did release more grounds passes closer to the time last year. But you have to keep checking to see when which is annoying. Also last year, they didn’t sell grounds passes in person. You have to buy them online.

less than successfully attempting to buy us open 2024 tickets

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Every year I buy two tickets to the US Open. One evening and one day. It’s always been easy. And then there is this year. I half succeeded.

Failing at the American Express Presale

I tried after work (not at 9am) to buy my tickets during the American Express pre-sale. This is when I’ve always bought my tickets. It’s not Comic Con where I have my browser open at the exact moment. By the time i got online, there were no tickets; only “verified resale.” This article suggests had I tried in the morning, I’d have been aggravated and still possibly not have had tickets.

Attempting during regular sale

I know more tickets are released for regular sale. I tried again today after work, the first day of regular sale. I was able to buy an evening ticket for Ashe. However, all the non-resale tickets were single seats and there weren’t a lot.

I think the day tickets are sold out. I say I think because this is the process:

  1. Go to US Open individual tickets page or Ticketmaster tennis page
  2. Click “Join queue”
  3. Verify identity by entering code from text or email
  4. Accept terms of service and that using “All-In” pricing which includes all fees
  5. Observe all tickets are “Verified Resale”
  6. Want to try a different ticket type or date. Start over with step 1. That’s right. You have to authenticate for EVERY search.

I checked online and people who were online at 9am also had problems. I gave up.