Calling from an airplane

I wanted to listen to a phone call while I was in the air. I wasn’t sure if it would work, but worth a shot!

I tried Skype, but it dropped the call after just a few tries due to a poor network connection  While the JetBlue wifi isn’t weak (you can watch video on Amazon Prime), you arent supposed to be doing phone calls  so maybe they block it.

My second attempt worked.  I used wifi calling on my iPhone. It is off by default.  What I did:

  • turn on airplane mode (did before plane)
  • connect to jetblue wifi
  • go to in a browser and accept terms on service
  • go back to settings.  Go to the cellular section (you can leave cellular off to do this)
  • go to wifi calling and turn on
  • accept the two prompts

That’s it.  I was able to make a call from my phone.  After the call, I turned off wifi calling since im not familiar with the impact.  And it isnt as if I am running out of minutes!

Nite that you arent supposed to make phonecalls in the air lest it annoy your neighbors.  However, listening to a call is like listening to a podcast.  I’m on mute the whole time  and my headset doesnthsve a mic anyway.



AT&T Grandfathers Unlimited Data Plans with iPhone 5 [CONFIRMED]

Following the much anticipated announcement of Apple’s iPhone 5 today, a single unanswered question has been weighing on my mind. Will AT&T customers with existing unlimited data plans still be grandfathered in if they choose to purchase a new iPhone 5 at the subsidized prices ($199 for 16GB, $299 for 32GB, $399 for 64GB)? The answer is here, and it is a resounding “yes”!

CONFIRMED [9/12/2012]: According to today’s AT&T press release, users with unlimited plans will definitely be able to keep them:

“We are thrilled to offer iPhone 5 on the nation’s largest 4G network. We’ve worked with Apple since the original in 2007 and this is hands-down their best phone yet,” said Ralph de la Vega, president & CEO, AT&T Mobility. “We offer customers the flexibility to keep the iPhone data plans they already have or choose any of our individual or new Mobile Share plans. We’re proud that more customers choose AT&T for iPhone than any other U.S. carrier and look forward to making iPhone 5 the newest addition to our lineup.”

Verizon’s Poor Customer Service Decision

Avid Apple enthusiasts may recall that Verizon nixed unlimited plans for subsidized upgrades back in May 2012, a poor customer service move indeed. While Verizon still allows users to keep the plans by purchasing the unsubsidized iPhone, it does not make a lot of sense to spend hundreds of extra dollars on what may amount to $5-$20 per month (or nothing at all) in savings on the tiered plans.

Two AT&T Representatives Confirm Grandfather Rule

I called AT&T (1-888-333-6651) and spoke with a woman named Patricia, who assured me that as long as I upgraded my phone to an iPhone 5 through an AT&T representative, I would be able to keep my plan. She did caution me against upgrading at the Apple Store, not because it was not allowed, but that because last year some less-educated customers accidentally signed up for a new data plan at the Apple Store, and as AT&T will tell you, “Once the unlimited data plan has been removed, it cannot be added again”.

I also used Live Chat support on AT&T’s website and spoke to a person name Andre who confirmed that information; the transcript is posted below:

You are now chatting with Andre S., an AT&T sales representative.

Andre S.: Welcome to AT&T online Sales support. How may I assist you with placing your order today?

Scott: Hi Andre S. I currently have an unlimited Data plan for my iPhone 4. Will I lose this unlimited data plan if I choose to upgrade to an iPhone 5 at the subsidized price?

Andre S.: Hi Scott!! I'll be happy to assist you today with your inquiry.
Andre S.: You will not lose your data plan if you upgrade to a new phone.

Scott: even the iPhone 5 with LTE?

Andre S.: No matter which phone you get.

Scott: does it matter if I order via the Apple Store or the AT&T store?

Andre S.: It would not matter you will still be keeping your old plan.

Scott: Thank you

Disclaimer: I do not work for AT&T and cannot guarantee that, even if AT&T has a company-wide policy of grandfathering plans, your particular representative will be able to upgrade your phone without accidentally losing your data plan. As always, buyer beware.

Bait and Switch in the AppStore

As Barney Stinson from How I Met Your Mother once pointed out, “New Is Always Better”, but does this principle hold true for free application updates on Apple’s AppStore? This article delves into the alarming practices of “bait and switch” by some application developers on the AppStore, as well as how this situation will be exacerbated by Apple’s upcoming iOS 5 release.

I. The Past

As an early iPhone/iPad adopter, I used to get excited when application developers released an update, because I knew it meant an expanded set of features, bug fixes, or for games, new levels. It was a pleasant surprise and often done as a “Thank You” do those that made the app a success. Updates from Epic Games’s popular Infinity Blade, for example, included a great deal of new content, levels, and multiplayer features, all free to those who already purchased the game. Others, from the developers of RedLaser included lots of new features and options that expanded the usefulness of the application far beyond the initial version.

II. The Present

The first time I ever experienced “Buyer’s Remorse” after updating an application on my iPhone was when I downloaded a Lightsaber update, after Lucas’s legal team had intervened in the original, unlicensed app. They took what was a simple and fun application and added tons of advertisements, popups, and ultimately reduced the “fun” of the application to a giant commercial. As good developers should know, simple is often better. Another good example of advertising gone wrong is when I updated my originally-free Newton’s Cradle app, which now includes an advertisement for a movie directly on the icon for the application.

A couple of disappointing updates later, I discovered my first instance of “bait and switch” on the AppStore when I updated U Connect, a simple connect-the-dots styled game. As soon as I launched the new version I discovered that pop-up advertisements had been added to the “paid” version of this game. The confusing part is that there is already a paid (full) and free (lite) version of this game, but the developers have decided to add advertisements to both versions, which up until now has been uncommon for apps in the AppStore.

The scary part is there is no way to revert to an older version of the app. Even if you paid the for app, you are stuck with the most recently downloaded version. On top of that, Apple has refused to add a “Skip” or “Ignore” button for updates that lets you indefinitely postpone updates for a particularly troublesome application. Keeping track of what applications to not update creates more cumbersome problems. For example, if there are ten updates out this week and there is one you do not wish to update, you cannot use the “Update All” button, but instead must select each of the other nine applications individually, now as well as for all future updates. This is both time consuming and frustrating and makes for a terrible iOS user experience.

These days I just delete an application if the update adds unwanted ‘features’ – but when it’s an application I’ve paid for, I’m especially disappointed and feel taken advantage of.

III. The Future

As Apple prepares to release iOS 5, with a strong emphasis on over-the-air updates as well as PC Free support, I am concerned this issue is going to grow more out of control. If the rumors of Automatic Download are true, then app developers will be free to push new, more advertising-heavy applications to your iOS device without even letting you know. I’m concerned the life cycle of AppStore applications might evolve such that, as applications age past their initial user base, the only new feature is an increased amount of advertising.

Where do we go from here?

Normally, I would say managing application updates is out of Apple’s control but their screening and approval process for new applications is so involved, perhaps they should exert some efforts to reviewing updates for existing applications. Whether or not they have the right to tell an application developer that their paid application is not allowed to have advertisements is up for debate, but something needs to be done to stem the tide of alarming application updates. For me, I would like a “Skip” button that lets me ignore updates for apps that I have identified as problematic, so I can mark it once and forget about it and/or a way to downgrade to older versions of an application. Ultimately, this is a quality control issue that Apple needs to address and in lieu of that, they should give iOS users a chance to take control of the issue.