Comments on: verizon – can you hear me now?

By: the path to fios (and no longer having a copper phone line) | Down Home Country Coding With Scott Selikoff and Jeanne Boyarsky

Mon, 11 Nov 2013 19:07:48 +0000

[…] took Verizon 10-12 days to do a straightforward transfer to phone/DSL between apartments which set my expectations for this to be quite low. I have had […]

By: Jeanne Boyarsky

Jeanne Boyarsky — Sun, 22 Jan 2012 20:40:19 +0000

In reply to Scott Selikoff. No. Because what am I complaining about? Twenty dollars? It's not worth it.

By: Scott Selikoff

Scott Selikoff — Sun, 22 Jan 2012 20:04:20 +0000

Did you file a complaint with the Bed Business Bureau? I’ve found they respond to that more aggressively.

By: Jeanne Boyarsky

Jeanne Boyarsky — Sun, 22 Jan 2012 15:36:38 +0000

Conclusion: Verizon will not give a credit for more than the # days without service. This means there is no incentive for them to resolve problems on a timely basis. I wrote a formal letter of complaint; not that I think it will help.

By: Jeanne Boyarsky

Jeanne Boyarsky — Wed, 18 Jan 2012 03:19:36 +0000

Got my bill. They gave me an 11 day credit. I will be calling Verizon to complain tomorrow. I was promised a month credit. (Which isn’t sufficient for this aggregvation either.) 11 days is the service I didn’t have. A month is an inconvenience credit at least.