Upon clicking the “Print Form” button I receive the error message below. I have three problems with this error message: From a user interface perspective, it assumes everyone’s PDF browser plug-in displays a toolbar with it including a Print button. From a design perspective, it troubles me that someone took the time to add a [...]

I went to a bank yesterday to inquire why I was receiving mail at my old address despite having moved a number of months ago.  The first thing the representative did was pull up my record to show me that my address was correct in their system.  While that’s very nice, the mail has their [...]

What happened Time Warner Cable (in New York City) pushed a software upgrade to the cable box that got rid of the VCR timer feature.  This feature has existed since I got cable and allowed you to set the cable box to turn on/change channels automatically so you could record them on your VCR or [...]